Privacy Impact Assessment for CHAMPS

What is CHAMPS?
Correspondence Handling and Management Planning System

Who Developed?
The Department of Homeland Security (DHS), Citizenship and Immigration Service (USCIS), Texas Service Center (TSC) has developed the Correspondence Handling and Management Planning System (CHAMPS).

Why was it developed?
The CHAMPS system is designed to facilitate workflow management, production evaluation, and time and attendance functions. USCIS has conducted this Privacy Impact Assessment because CHAMPS collects and uses personally identifiable information (PII).
Specifically, CHAMPS is an application used by personnel at the USCIS Texas Service Center which provides a centralized repository of data for case review, case management, production evaluation, time and attendance tracking, and reporting. CHAMPS is comprised of two main components: case review and management and time and attendance. CHAMPS also produces predefined and ad hoc reports.

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